Eggs & Milks Team Alerts (Text Messages)
Program terms for operational text messages sent by Eggs & Milks to its own team.
1. What the program is
Eggs & Milks runs a food marketplace with a customer app, a seller app, a delivery app and a Management Panel used by the Eggs & Milks team. Eggs & Milks Team Alerts are text messages sent only to members of the Eggs & Milks team (owners, managers and staff) so they can act right away when something needs attention. They are not sent to customers, sellers or delivery partners, and they never contain marketing.
Alerts are sent for: new sign-ups, customers waiting for approval, new seller, courier and driver applications, products waiting for approval, new orders, catering and supplies orders, ride and adventure bookings, ride changes, cancellations and refunds, problems that need attention, failed payouts, and new app users.
2. How team members agree (opt-in)
Only an Owner of the Eggs & Milks Management Panel can add a phone number, on the panel's Alerts page, and only the number of a team member who has agreed to receive these alerts. Before a number can be saved, the Owner must tick the consent box shown below. The date and the person who confirmed it are recorded.
3. Example messages
- Eggs & Milks: New ride booking. Ride #500035 for Ayse D., Fri Oct 23, 6:00 PM: 200 Hudson St, Hoboken → Times Square. $39.12 paid. Reply STOP to opt out.
- Eggs & Milks: New customer to review. Maria L. signed up and is waiting for approval. Reply STOP to opt out.
- Eggs & Milks: New order. Order #10234 from John S.: $48.50. Sellers: Good Yogurt. Delivery: instant. Reply STOP to opt out.
4. How often
Message frequency varies with activity on the marketplace, from a few to many messages a day. The Owner chooses on the Alerts page which kinds of alerts are sent by text.
5. Cost
Eggs & Milks does not charge for Team Alerts. Message and data rates may apply according to your mobile plan.
6. How to stop (opt-out) and get help
Reply STOP to any alert to stop receiving them; you will get one confirmation message and no more alerts. Reply START to receive them again. Reply HELP for help, or contact us at support@eggsandmilks.com. An Owner can also remove a number from the Alerts page at any time.
7. Carriers
Carriers are not liable for delayed or undelivered messages.
8. Privacy
We use the phone numbers in this program only to send Team Alerts. All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties. Read the full Privacy Policy and the Terms of Service.
9. Contact
Eggs & Milks · https://eggsandmilks.com · support@eggsandmilks.com